FAQ

Treatment & Medication

• Updates to Semaglutide Availability
• How It Works
• Am I Eligible For This Medication?
• Do I Need a Prescription To Use Levity?
• What’s Included In My Order?
• How Do I Inject Compounded Semaglutide?

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Orders & Shipping

• How Long Does It Take To Arrive?
• My Order Hasn't Arrived
• Requesting to Increase Your Dose
• Change Order Date
• How Do I Change My Delivery Address?
• Which States Do You Ship To?

Refunds & Payment

• Cancellation and Refund Policy
• Which Types Of Payment Do You Accept?
• How Do I Change My Payment Information?
• Using Your HSA/FSA for Payment
• Payment Schedule

My Account & Photo Requirements

• How to Update Your Account Information
• Consultation Photo Requirements
• How Do I Upload My Photo?

Contact Us

• How To Get In Touch